Terms of service

Terms of Service

Effective Date: 26 September 2026

Welcome to Akdu (“Akdu,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of aakdu.com and your purchase of products through our website.

By accessing our website, creating an account, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

These Terms should be read together with our Return & Refund Policy, Privacy Policy, Shipping Policy, and Cancellation Policy.

1. About Akdu

Akdu is an online shopping platform that offers products to customers through its website.

Website: aakdu.com
Business Name: Akdu
Tagline: Trends You Can Trust

Where products are supplied by third-party sellers, the applicable seller information and terms may also be displayed on the relevant product or order page.

2. Eligibility

By using Akdu, you confirm that:

You are legally capable of entering into a binding agreement.
The information you provide to us is accurate and complete.
You will use the website only for lawful purposes.
You will not use the website to conduct fraudulent or unauthorized activities.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

3. Account Registration

Certain features may require you to create an account.

You are responsible for:

Keeping your login credentials confidential.
Providing accurate information.
Updating your information when necessary.
All activity conducted through your account.

Please notify us immediately if you believe your account has been accessed without authorization.

4. Products and Product Information

We make reasonable efforts to display accurate information about our products, including descriptions, photographs, prices, sizes, colors, and availability.

However, product colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, and change product availability or pricing where necessary.

5. Prices and Taxes

Prices displayed on Akdu will be shown in the applicable currency and may include applicable taxes or charges where required.

Additional delivery or other charges, if applicable, will be communicated during checkout.

We reserve the right to correct pricing errors. If an order has been placed at an obviously incorrect price due to a technical or human error, we may contact you before fulfilling the order or cancel the order and provide an applicable refund.

6. Orders

When you place an order, you are making a request to purchase the selected products.

An order confirmation does not necessarily mean that Akdu has accepted the order for fulfilment. We may cancel or decline an order in circumstances such as:

Product unavailability.
Incorrect pricing or product information.
Suspected fraudulent activity.
Payment problems.
Delivery limitations.
Incorrect or incomplete customer information.
Circumstances beyond our reasonable control.

If payment has already been collected for an order that we cancel, the applicable amount will be refunded according to our Return & Refund Policy.

7. Payment

Payments may be processed through third-party payment providers.

You agree to provide valid and accurate payment information and authorize the applicable payment provider to process your transaction.

Akdu does not normally store complete payment-card information on its own systems when payment is processed by a third-party payment provider.

8. Delivery

We will make reasonable efforts to deliver orders within the estimated delivery period shown during checkout.

Delivery dates may be affected by factors including:

Weather.
Natural disasters.
Transportation disruptions.
Public holidays.
Address problems.
Courier delays.
Events outside our reasonable control.

Delivery estimates are not guaranteed unless specifically stated otherwise.

9. Returns, Refunds and Cancellations

Returns, replacements, refunds, and cancellations are governed by our Return & Refund Policy and Cancellation Policy.

Please review those policies before placing an order.

Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded.

For Indian e-commerce transactions, applicable consumer-protection requirements may include the Consumer Protection (E-Commerce) Rules, 2020, which apply to goods and services bought or sold through digital/electronic networks.

10. Promotions and Offers

Akdu may occasionally provide discounts, promotional codes, sales, cashback, or other promotional offers.

Each promotion may have its own terms, eligibility requirements, validity period, product restrictions, and usage limits.

Unless expressly stated otherwise, promotional offers cannot be combined.

Akdu reserves the right to modify or withdraw a promotion where permitted by applicable law.

11. Website Use

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Introduce viruses, malware, or other harmful code.
Scrape, copy, or reproduce website content without permission.
Interfere with the operation or security of the website.
Submit false, misleading, fraudulent, or unlawful information.
Use another person's account without authorization.

We may restrict or suspend access to users who violate these Terms or applicable law.

12. Intellectual Property

Unless otherwise stated, the Akdu name, logo, graphics, website design, text, photographs, illustrations, icons, product content, and other website materials are owned by or licensed to Akdu.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit our intellectual property without prior written permission.

13. User Reviews and Content

If Akdu allows customers to submit reviews, photographs, comments, or other content, you agree that:

Your content must be truthful and based on your genuine experience.
Your content must not violate another person's rights.
Your content must not contain unlawful, abusive, defamatory, fraudulent, or misleading material.
You must not submit content that infringes copyright, trademarks, privacy rights, or other rights.

By submitting content, you grant Akdu a non-exclusive right to use, reproduce, display, and publish that content for legitimate business and promotional purposes, subject to applicable law.

14. Third-Party Services

Akdu may use third-party services for payment processing, delivery, analytics, communication, hosting, authentication, and other business functions.

Those services may have their own terms and privacy policies.

Akdu is not responsible for the independent policies or actions of third-party service providers, except to the extent required by applicable law.

15. Website Availability

We aim to keep Akdu available and functioning properly, but we do not guarantee that the website will always be:

Available without interruption.
Free from errors.
Free from viruses or other harmful components.
Compatible with every device or browser.

We may temporarily suspend or modify the website for maintenance, security, upgrades, or other operational reasons.

16. Limitation of Liability

To the extent permitted by applicable law, Akdu will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

17. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

18. Privacy

Your use of Akdu is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Please review the Privacy Policy before using our website or placing an order.

19. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on this page with a revised effective date. Your continued use of Akdu after the updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law and Disputes

These Terms are intended to be governed by the laws applicable in India, subject to applicable consumer-protection and other mandatory legal rights.

Any dispute will be handled in accordance with applicable law and the jurisdictional requirements applicable to the transaction.